So, we are using a Customer Responsibility Matrix (CRM) with a tool we are using from a ESP. There are objectives that are covered completely by the ESP in that CRM. We are looking at changing our continuous monitoring program to include that new tool. For those objectives, would we still perform continuous monitoring on those objectives or would they not just be skipped and say "Responsibility of ESP"? Just curious what everyone else may be doing for this. Thanks in advance!
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